Homepage für Help Center „FAQ TOP“

Contact us

Information

We apologize for the inconvenience, but it may take more time than usual to reply to your inquiries following the COVID-19 (Novel Coronavirus) outbreak.
The information on the COVID-19 is available on Chatbot (https://bot.japan-travel.jnto.go.jp).

Please note that we answer enquiries regarding inbound travel to Japan from overseas. We do not provide booking services or answer questions regarding outbound travel from Japan.
-
  • Africa
    • back
    • Egypt
    • Ghana
    • Nigeria
    • Republic of South Africa
    • Other
  • Asia
    • back
    • Bangladesh
    • Brunei
    • Cambodia
    • China
      • back
      • Anhui
      • Beijing
      • Chongqing
      • Fujian
      • Gansu
      • Guangdong
      • Guangxi
      • Guizhou
      • Hainan
      • Hebei
      • Heilongjiang
      • Henan
      • Hubei
      • Hunan
      • Jiangsu
      • Jiangxi
      • Jilin
      • Liaoning
      • Neimenggu
      • Ningxia
      • Qinghai
      • Shaanxi
      • Shandong
      • Shanghai
      • Shanxi
      • Sichuan
      • Tianjin
      • Xinjiang
      • Xizang
      • Yunnan
      • Zhejiang
    • Hong Kong
    • India
    • Indonesia
    • Japan
    • Korea
    • Laos
    • Macau
    • Malaysia
    • Mongolia
    • Myanmar
    • Nepal
    • Pakistan
    • Philippines
    • Singapore
    • Sri Lanka
    • Taiwan
    • Thailand
    • Vietnam
    • Asia Other
  • Europe
    • back
    • Austria
    • Belgium
    • Bulgalia
    • Croatia
    • Czech Republic
    • Denmark
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • Italy
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Romania
    • Russia
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • Ukraine
    • United Kingdom
      • back
      • East Midlands
      • East of England
      • London
      • North East
      • North West
      • Northern Ireland
      • Scotland
      • South East
      • South West
      • Wales
      • West Midlands
      • Yorkshire and the Humber
    • Europe Other
  • Middle East
    • back
    • Iran
    • Israel
    • Saudi Arabia
    • Turkey
    • United Arab Emirates
    • Middle East Other
  • North America
    • back
    • Canada
      • back
      • Atlantic region
        • back
        • New Brunswick
          • back
          • Fredericton
          • Moncton
          • Saint John
          • New Brunswick Other
        • Newfoundland and Labrador
          • back
          • St. John's
          • Newfoundland and Labrador Other
        • Nova Scotia
          • back
          • Cape Breton
          • Halifax
          • Nova Scotia Other
        • Prince Edward Island
          • back
          • Charlottetown
          • Prince Edward Island Other
      • Cntral Canada
        • back
        • Ontario
          • back
          • Brampton
          • Hamilton
          • Mississauga
          • Ottawa
          • Toronto
          • Ontario Other
        • Quebec
          • back
          • Gatineau
          • Montreal
          • Quebec City
          • Sherbrooke
          • Quebec Other
      • North
        • back
        • Northwest Territories
        • Nunavut
        • Yukon Territory
      • Provinces
        • back
        • Alberta
          • back
          • Calgary
          • Edmonton
          • Alberta Other
        • Manitoba
          • back
          • Winnipeg
          • Manitoba Other
        • Saskatchewan
          • back
          • Regina
          • Saskatoon
          • Saskatchewan Other
      • West Coast
        • back
        • British Columbia
          • back
          • Burnaby
          • Richmond
          • Surrey
          • Vancouver
          • Victoria
          • British Columbia Other
    • Mexico
    • North America Other
    • U.S.A.
      • back
      • East North Central
        • back
        • Illinois
          • back
          • Chicago
          • Aurora
          • Joliet
          • Naperville
          • Rockford
          • Illinois Other
        • Indiana
          • back
          • Indianapolis
          • Fort Wayne
          • Evansville
          • South Bend
          • Indiana Other
        • Michigan
          • back
          • Detroit
          • Grand Rapids
          • Warren
          • Sterling Heights
          • Michigan Other
        • Ohio
          • back
          • Columbus
          • Cleveland
          • Cincinnati
          • Toledo
          • Ohio Other
        • Wisconsin
          • back
          • Milwaukee
          • Madison
          • Green Bay
          • Kenosha
          • Wisconsin Other
      • East South Central
        • back
        • Alabama
          • back
          • Birmingham
          • Montgomery
          • Mobile
          • Huntsville
          • Alabama Other
        • Kentucky
          • back
          • Louisville
          • Lexington
          • Bowling Green
          • Owensboro
          • Kentucky Other
        • Mississippi
          • back
          • Jackson
          • Gulfport
          • Mississippi Other
        • Tennessee
          • back
          • Nashville
          • Memphis
          • Knoxville
          • Chattanooga
          • Clarksville
          • Tennessee Other
      • Middle Atlantic
        • back
        • New Jersey
          • back
          • Newark
          • Jersey City
          • Paterson
          • Elizabeth
          • Edison
          • New Jersey Other
        • New York
          • back
          • New York City
          • Buffalo
          • Rochester
          • Yonkers
          • Syracuse
          • Albany
          • New York Other
        • Pennsylvania
          • back
          • Philadelphia
          • Pittsburgh
          • Allentown
          • Erie
          • Reading
          • Pennsylvania Other
      • Mountain
        • back
        • Arizona
          • back
          • Phoenix
          • Tucson
          • Mesa
          • Chandler
          • Glendale
          • Scottsdale
          • Gilbert
          • Arizona Other
        • Colorado
          • back
          • Denver
          • Colorado Springs
          • Aurora
          • Fort Collins
          • Lakewood
          • Thornton
          • Colorado Other
        • Idaho
          • back
          • Boise
          • Meridian
          • Nampa
          • Idaho Other
        • Montana
          • back
          • Billings
          • Missoula
          • Great Falls
          • Montana Other
        • Nevada
          • back
          • Las Vegas
          • Henderson
          • Reno
          • North Las Vegas
          • Paradise
          • Sunrise Manor
          • Nevada Other
        • New Mexico
          • back
          • Albuquerque
          • Las Cruces
          • Rio Rancho
          • Santa Fe
          • New Mexico Other
        • Utah
          • back
          • Salt Lake City
          • West Valley City
          • Provo
          • West Jordan
          • Utah Other
        • Wyoming
          • back
          • Laramie
          • Natrona
          • Campbell
          • Sweetwater
          • Teton
          • Wyoming Other
      • New England
        • back
        • Connecticut
          • back
          • Hartford
          • Waterbury
          • Stamford
          • New Haven
          • Bridgeport
          • Connecticut Other
        • Maine
          • back
          • Augusta
          • Bangor
          • Portland
          • Maine Other
        • Massachusetts
          • back
          • Boston
          • Worcester
          • Cambridge
          • Springfield
          • Lowell
          • Massachusetts Other
        • New Hampshire
          • back
          • Concord
          • Nashua
          • Portsmouth
          • Manchester
          • New Hampshire Other
        • Rhode Island
          • back
          • Providence
          • Newport
          • Rhode Island Other
        • Vermont
          • back
          • Montpelier
          • Burlington
          • Vermont Other
      • Pacific
        • back
        • Alaska
          • back
          • Anchorage
          • Fairbanks
          • Juneau
          • Alaska Other
        • California
          • back
          • Los Angeles
          • San Diego
          • San Jose
          • San Francisco
          • Fresno
          • Sacramento
          • Long Beach
          • Oakland
          • California Other
        • Hawaii
          • back
          • Honolulu
          • Hawaii Other
        • Oregon
          • back
          • Portland
          • Salem
          • Eugene
          • Gresham
          • Hillsboro
          • Oregon Other
        • Washington
          • back
          • Seattle
          • Spokane
          • Tacoma
          • Vancouver
          • Bellevue
          • Kent
          • Washington Other
      • South Atlantic
        • back
        • Delaware
          • back
          • Wilmington
          • Dover
          • Newark
          • Middletown
          • Delaware Other
        • District of Columbia
          • back
          • Washington DC
          • District of Columbia Other
        • Florida
          • back
          • Jacksonville
          • Miami
          • Tampa
          • Orlando
          • St. Petersburg
          • Florida Other
        • Georgia
          • back
          • Atlanta
          • Augusta
          • Columbus
          • Macon
          • Savannah
          • Georgia Other
        • Maryland
          • back
          • Baltimore
          • Columbia
          • Germantown
          • Silver Spring
          • Waldorf
          • Maryland Other
        • North Carolina
          • back
          • Charlotte
          • Raleigh
          • Greensboro
          • Durham
          • Winston-Salem
          • North Carolina Other
        • South Carolina
          • back
          • Charleston
          • Columbia
          • North Charleston
          • North Charleston
          • Rock Hill
          • South Carolina Other
        • Virginia
          • back
          • Virginia Beach
          • Norfolk
          • Chesapeake
          • Arlington
          • Richmond
          • Virginia Other
        • West Virginia
          • back
          • Charleston
          • Huntington
          • Morgantown
          • Parkersburg
          • Wheeling
          • West Virginia Other
      • West North Central
        • back
        • Iowa
          • back
          • Des Moines
          • Cedar Rapids
          • Davenport
          • Sioux City
          • Iowa City
          • Iowa Other
        • Kansas
          • back
          • Wichita
          • Overland Park
          • Kansas City
          • Olathe
          • Topeka
          • Kansas Other
        • Minnesota
          • back
          • Minneapolis
          • Saint Paul
          • Rochester
          • Duluth
          • Bloomington
          • Minnesota Other
        • Missouri
          • back
          • Kansas City
          • St. Louis
          • Springfield
          • Columbia
          • Independence
          • Missouri Other
        • Nebraska
          • back
          • Omaha
          • Lincoln
          • Bellevue
          • Grand Island
          • Nebraska Other
        • North Dakota
          • back
          • Fargo
          • Bismarck
          • Grand Forks
          • Minot
          • North Dakota Other
        • South Dakota
          • back
          • Sioux Falls
          • Rapid City
          • Aberdeen
          • Brookings
          • Watertown
          • South Dakota Other
      • West South Central
        • back
        • Arkansas
          • back
          • Little Rock
          • Fort Smith
          • Fayetteville
          • Springdale
          • Jonesboro
          • Arkansas Other
        • Lousiana
          • back
          • New Orleans
          • Baton Rouge
          • Shreveport
          • Lafayette
          • Lousiana Other
        • Oklahoma
          • back
          • Oklahoma City
          • Tulsa
          • Norman
          • Broken Arrow
          • Oklahoma Other
        • Texas
          • back
          • Houston
          • San Antonio
          • Dallas
          • Austin
          • Fort Worth
          • El Paso
          • Texas Other
  • Oceania
    • back
    • Australia
    • New Zealand
    • Oceania Other
  • South America
    • back
    • Argentina
    • Brazil
    • Chile
    • Colombia
    • Peru
    • Venezuela
    • South America Other
  • Other
  • Gourmet
  • Local Food
  • Japanese sake
  • National view points
  • Sakura
  • Japanese garden
  • Shopping
  • Nightlife
  • Modern architecture
  • Modern art
  • Traditional art
  • Anime・Manga
  • Hot spring
  • Beach resort
  • Luxury hotels
  • Marine activity
  • Snow activity
  • Trekking・Hiking