Safe Travel
I lost my wallet/phone/luggage.
If you have dropped something at a specific location, please contact that location directly first to confirm. If you still cannot find it, you can ask the police.
Tokyo Metropolitan Police Department Lost & Found
Some train stations and airports have a dedicated lost and found counter. The following links provide information on Lost&Found for major train routes and airports:
Public Transportation
Airport
Have more questions?
Articles in this section
- What should I do when I get injured or sick while in Japan?
- I lost my wallet/phone/luggage.
- Are there restrictions on bringing my medications to Japan?
- Can I use my cell phone in Japan?
- Do I need any vaccinations before coming to Japan?
- What should I do in case of an emergency (illness, injury, etc.)?
- How do I treat heatstroke?
- Internet access
- Use of mobile phones
- Where can I find information about accessibility?
- Are there any solutions other than pocket wi-fi?