Safety & Emergencies

How do I treat heatstroke?

Japan National Tourism Organization (JNTO) operates the "Japan Visitor Hotline" 24 hours a day, 365 days a year.

Call 050-3816-2787 for tourist information or assistance in the case of accidents and emergencies. This service is available in English, Chinese, Korean, and Japanese.

For more information on the Japan Visitor Hotline, please see this page:

Japan Visitor Hotline


The following page also provides you with links and information to access in case of heat stroke:

How to avoid the heat

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